Terms of Use

Last updated: September 24, 2026 · Effective: September 24, 2026

1. Agreement to these Terms

These Terms of Use (“Terms”) are a binding agreement between you and Naidžels Naglāzs (Nigel Naglazs) and Mihails Fedurcja (Michael Fedurcja), operating as Mochi: Walk Buddy (“Mochi,” “we,” “us,” or “our”).

They govern your access to and use of the Mochi mobile application and related services (collectively, the “App” or “Services”).

By downloading, installing, accessing, or using the App, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the App.

Mochi is developed in Latvia and offered worldwide, subject to these Terms and applicable law.

Contact: steppet.support@gmail.com

2. Eligibility

You must be at least 13 years old (or the minimum digital age of consent in your country, if higher) to use the App.

If you are under the age of majority where you live, you may use the App only with permission from a parent or legal guardian, who agrees to these Terms on your behalf.

You represent that you have the legal capacity to enter into these Terms and that your use of the App will comply with applicable law.

3. What Mochi is

Mochi is a virtual pet / entertainment app that uses daily step counts and in-app care actions (such as nutrition, water logging, Explore, and optional friends features) to power gameplay.

The App is provided for personal, non-commercial use only.

The App is not:

  • a medical device;
  • a healthcare service;
  • a dietitian, nutritionist, or fitness coaching service;
  • a guarantee of weight loss, fitness results, or health outcomes.

Step counts, goals, nutrition logs, and related features are for motivation and entertainment only. Always seek professional advice for health decisions.

4. License to use the App

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable, non-sublicensable license to download and use the App on devices you own or control, solely for personal use.

You may not:

  • copy, modify, distribute, sell, lease, or reverse engineer the App (except where mandatory law allows);
  • remove proprietary notices;
  • use the App to build a competing product using our content or code;
  • use automated scripts, bots, or scrapers against the Services except as expressly allowed.

All rights not expressly granted are reserved by us.

5. Accounts

An account may be required to complete setup and to use cloud backup features.

You agree to:

  • provide accurate registration information;
  • keep your login credentials confidential;
  • be responsible for activity under your account;
  • notify us promptly of unauthorized access.

We may refuse, suspend, or terminate accounts that violate these Terms or create risk for users or the Services.

You may delete your account in Settings → Delete account (subject to re-authentication and technical limitations). Deletion ends cloud backup associated with that account as described in our Privacy Policy. “Start fresh” clears local data but does not necessarily delete your cloud account.

6. Health, steps, and permissions

The App may request permissions for steps/health data, motion or activity sensors, notifications, camera/photos (for optional meal photos), and network access.

You control permissions through your device settings. Some features will not work without certain permissions.

You are responsible for the accuracy of step and logging data available to the App. We are not responsible for inaccuracies from Health Connect, sensors, OS APIs, or data you enter.

You agree not to manipulate, spoof, or falsify step or activity data to cheat gameplay or abuse features.

7. User content

“User Content” means content you submit or create in the App, including pet names, display names, nutrition entries, meal photos, settings, feedback, and support messages.

You retain ownership of your User Content.

You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, display, and use User Content as needed to operate, backup, restore, secure, and improve the App, and to respond to support requests.

You represent that you have rights to the User Content you submit and that it does not violate law or third-party rights.

We may remove User Content that violates these Terms or creates legal or safety risk.

8. Virtual items, coins, and Premium

The App may include virtual items (coins, cosmetics, achievements, Premium unlocks).

Virtual items:

  • have no real-world cash value;
  • are licensed, not sold, for use only in the App;
  • are non-transferable except as we expressly allow;
  • may be modified, rebalanced, or discontinued.

Optional Premium is offered in the App. Core pet care (steps, mood, and revival mechanics) is not intended as “pay to stay alive.”

If you buy Premium through the Apple App Store or Google Play:

  • purchases are processed by Apple or Google;
  • their billing, refund, trial, and subscription rules apply;
  • we do not receive your full payment card details;
  • prices and availability may vary by region and store;
  • subscriptions renew according to the store until you cancel in your Apple or Google account settings.

9. Acceptable use

You agree not to:

  1. use the App for illegal, harmful, or abusive purposes;
  2. hack, disrupt, overload, or interfere with the Services;
  3. attempt unauthorized access to accounts, systems, or data;
  4. fake, spoof, or manipulate step or activity data to cheat;
  5. upload malware or harmful code;
  6. harass, threaten, or harm others through the Services;
  7. use the App in a way that violates Apple or Google platform rules;
  8. scrape or harvest data from the App without permission;
  9. misrepresent your identity or affiliation in a deceptive way;
  10. use the App if we have suspended or terminated your access.

We may investigate and take action (including suspension or termination) for violations.

10. Intellectual property

The App, including software, design, art, animations, trademarks, logos, text, and branding (including “Mochi” and “Mochi: Walk Buddy”), is owned by us or our licensors and protected by intellectual property laws.

Except for the limited license in Section 4, these Terms do not transfer any ownership to you.

Feedback you send us may be used freely by us to improve the App without obligation to you.

11. Third-party services and stores

The App depends on third parties, including Google/Firebase, Google Sign-In, Apple, Health Connect / device health APIs, and app stores.

Their terms and privacy policies apply to their services. We are not responsible for third-party outages, policy changes, or decisions (including account bans by Google or Apple).

If you downloaded the App from Apple App Store or Google Play, you acknowledge that Apple/Google are not parties to these Terms (except as required by their standard EULA terms), and your purchase relationship for paid items is with the store.

12. Availability and changes

We try to keep the App available and reliable, but we do not guarantee uninterrupted, error-free, or permanent availability.

We may change, suspend, or discontinue features at any time, including for maintenance, security, legal, or product reasons.

We may update these Terms. The “Last updated” date will change when we do. Material changes may be communicated in-App or by other reasonable means. Continued use after the effective date means you accept the updated Terms, except where further consent is required by law.

13. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APP AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

  • the App will meet your expectations;
  • step counts or logs will be accurate or complete;
  • the App will be uninterrupted, secure, or free of errors;
  • defects will be corrected.

Some jurisdictions do not allow certain warranty disclaimers; in those places, disclaimers apply only to the extent permitted.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE (AND OUR TEAM MEMBERS, LICENSORS, AND SERVICE PROVIDERS) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF (OR INABILITY TO USE) THE APP.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE APP WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID US FOR THE APP IN THE 12 MONTHS BEFORE THE CLAIM; OR (B) EUR 50.

These limits do not apply where liability cannot be limited under applicable law (for example, death or personal injury caused by negligence, or fraud, where such exclusions are prohibited).

15. Indemnity

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Mochi and its team members from claims, damages, losses, and expenses (including reasonable legal fees) arising from: your misuse of the App; your User Content; your violation of these Terms; or your violation of law or third-party rights.

16. Termination

You may stop using the App at any time and may delete your account as described above.

We may suspend or terminate access if you violate these Terms, if required by law, or if we discontinue the Services.

Upon termination, your license ends. Sections that by nature should survive (including ownership, disclaimers, liability limits, indemnity, and governing law) will survive.

17. Governing law and disputes

These Terms are governed by the laws of Latvia, without regard to conflict-of-law rules, except where mandatory consumer protection laws in your country of residence require otherwise.

If you are a consumer in the EU/EEA/UK, you may also have rights to bring claims in your local courts.

Courts of Latvia have jurisdiction, subject to mandatory consumer protections that cannot be waived.

18. Apple-specific terms (iOS)

If you use the App on iOS:

  • these Terms are between you and Mochi, not Apple;
  • Apple has no obligation to provide maintenance or support for the App;
  • in the event of failure to conform to any applicable warranty, you may notify Apple for a refund of the purchase price (if any), and to the maximum extent permitted by law Apple has no other warranty obligation;
  • Apple is not responsible for addressing claims relating to the App (including product liability, legal compliance, or consumer protection claims);
  • Apple is a third-party beneficiary of these Terms with the right to enforce them against you regarding Apple’s rights.

19. General

  • Entire agreement. These Terms and the Privacy Policy are the entire agreement regarding the App.
  • Severability. If a provision is unenforceable, the rest remains in effect.
  • No waiver. Failure to enforce a provision is not a waiver.
  • Assignment. You may not assign these Terms without our consent. We may assign them in connection with a reorganization, sale, or transfer of the App.
  • Language. If translated, the English version controls unless mandatory law says otherwise.
  • Export / sanctions. You may not use the App if prohibited by applicable export or sanctions laws.

20. Contact

Questions about these Terms:

Email: steppet.support@gmail.com
Operators: Naidžels Naglāzs (Nigel Naglazs) and Mihails Fedurcja (Michael Fedurcja), operating as Mochi: Walk Buddy
Country: Latvia